Snapdeal, one among India’s largest e-commerce platforms, has contested a US Commerce Consultant report that positioned it on the Infamous Markets Listing for counterfeiting and piracy, and termed it ill-informed and incorrect.
Snapdeal and 4 Indian buying complexes have figured within the newest 2020 Overview of Infamous Markets for Counterfeiting and Piracy issued by the Workplace of the US Commerce Consultant (USTR).
“The report launched by the USTR tarnishes the picture of the world’s main marketplaces, together with Amazon, Mercado Libre, Pinduoduo, Shopee, Snapdeal, Taobao, Tokopedia and plenty of others, primarily based on incorrect understanding of practices and legal guidelines relevant to varied markets,” a Snapdeal spokesperson stated in an announcement on Friday.
“The report displays a poor understanding of the governing regulation in varied jurisdictions, together with India. Whereas courts in India proceed to uphold and assert the excellence between marketplaces and sellers, the USTR report wilfully blurs this distinction to additional a flawed viewpoint.
“In doing so, it ignores clear and well-established regulatory and authorized frameworks underneath which marketplaces function,” the corporate stated.
The spokesperson stated the feedback made about Snapdeal had been factually incorrect and repeated the falsehoods contained in a 2019 report, which it had additionally strongly rebutted.
The dearth of diligence is clear in together with reference to associated websites which have ceased to function 4 years in the past, the corporate stated.
The USTR, in its report, stated Snapdeal stays a priority for proper holders who report that the amount of counterfeit merchandise on this platform has elevated over the previous yr.
“In line with a November 2018 survey, 37 per cent of purchasers reported that that they had obtained a counterfeit product from Snapdeal. In July 2019, Snapdeal’s founders had been accused of legal conduct in India for promoting counterfeit merchandise there. Proper holders have additionally sued Snapdeal for promoting counterfeit items,” it added.
Snapdeal, nonetheless, asserted that the USTR report omits any point out of the varied on-going, proactive and preventive anti-counterfeiting efforts of the corporate.
These embody Snapdeal’s strong reporting and swift takedown course of program Model Protect, which has been in operation now for greater than two years, it stated.
This system has led to shut and efficient collaboration with main nationwide and worldwide manufacturers, constructing on which Snapdeal has fashioned alliances with varied manufacturers to supply further safety for manufacturers with registered emblems, the corporate stated.
“The report additionally fails to acknowledge the persevering with shut co-operation between platforms, manufacturers and law-enforcement businesses, all of which have led to important and productive outcomes,” the spokesperson stated.
“The USTR report displays a blinkered and flawed view of the world. The report not solely fails to make a distinction between the respective roles of manufacturers, sellers and platforms, but additionally wilfully ignores the relevant legal guidelines in varied jurisdictions, together with in India,” Snapdeal alleged.
The report can also be factually incorrect on many counts, it stated, including there have been no legal accusations towards the founders for promoting counterfeit merchandise.
“Such negligent statements and unverified reporting by USTR is defamatory and unacceptable,” it stated.
“The method of collating inputs by USTR continues to be outdated, opaque and primarily based on unverified inputs. We firmly disagree with the ”findings” of the report, particularly in its observations referring to Snapdeal,” the spokesperson stated.